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Assessment dossier / Laptops

Dell

Laptops · Last assessed Jun 9, 2026
Read the scope and sources before applying this finding.

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Published grade / five-factor mean
C 75/ 100

The letter is the published assessment. Missing factor evidence is labeled; it does not become a zero.

Why this grade

PIRG 2026 graded Dell laptops B-. Dell's standout strength is free, openly published service manuals (repeatedly praised by iFixit) plus broad parts availability and minimal software locks. Business Latitude/Precision lines are highly modular (older Latitude E5270 scored iFixit 10/10; XPS 15 was 9/10). But recent consumer XPS 13 moved to soldered RAM and storage and lost iFixit's recommendation, pulling repair-friendliness down. Average lands high-C, just under PIRG's B-.

Sources

Methodology & scope

Five dimensions are scored 0–100 and weighted equally: parts availability, schematic access, repairability, OEM pricing and software freedom. The letter scale is A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).

This assessment was last assessed Jun 9, 2026. Its assessment scope is Laptops and is not a claim about every device the maker ships.

The record does not supply a methodology version identifier. Read the published method, limitations and version history ↗

Manufacturer response

No manufacturer response is recorded for this assessment.

Five-factor breakdown

What makes up the grade

Parts Availability
78 / 100
Schematic Access
85 / 100
Repairability
65 / 100
OEM Pricing
68 / 100
Software Freedom
78 / 100

Grade history

No grade changes are recorded.

Corrections

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