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Assessment dossier / Laptops

Microsoft

Laptops · Last assessed Jun 9, 2026
Read the scope and sources before applying this finding.

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Published grade / five-factor mean
C 73/ 100

The letter is the published assessment. Missing factor evidence is labeled; it does not become a zero.

Why this grade

Dramatic turnaround: the original Surface Laptop scored iFixit 0/10, but the Surface Laptop 7 scores 8/10, with magnetic bottom plate, on-device 'Wayfinder' screw guides, day-one service manuals, sold spare parts, and publicly available SDT calibration software. PIRG graded Microsoft laptops B-. Negatives: a riveted keyboard, board shields that complicate display swaps, higher OEM part pricing, and lingering software-pairing on some components. Equal-weighted average lands high-C.

Sources

Methodology & scope

Five dimensions are scored 0–100 and weighted equally: parts availability, schematic access, repairability, OEM pricing and software freedom. The letter scale is A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).

This assessment was last assessed Jun 9, 2026. Its assessment scope is Laptops and is not a claim about every device the maker ships.

The record does not supply a methodology version identifier. Read the published method, limitations and version history ↗

Manufacturer response

No manufacturer response is recorded for this assessment.

Five-factor breakdown

What makes up the grade

Parts Availability
75 / 100
Schematic Access
80 / 100
Repairability
80 / 100
OEM Pricing
60 / 100
Software Freedom
72 / 100

Grade history

No grade changes are recorded.

Corrections

Spotted an error, or have evidence we should weigh? Corrections are reviewed on the record.

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