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Assessment dossier / Tablets

Microsoft

Tablets · Last assessed Jun 9, 2026
Read the scope and sources before applying this finding.

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Published grade / five-factor mean
C 77/ 100

The letter is the published assessment. Missing factor evidence is labeled; it does not become a zero.

Why this grade

Most improved tablet maker: iFixit documents a 'U-turn' from Surface Pro 5/6 = 1/10 (glued battery, soldered RAM/SSD) to Surface Pro 9 = 7/10 (later 8/10) and Surface Pro 11 = 8/10, the highest Surface score ever, with screwed-in (not glued) battery and accessible SSD. Microsoft publishes official service guides and sells genuine spare parts through the Microsoft Store and iFixit, with iFixit Fix Kits and tools. Minimal parts-pairing. Parts pricing is the main drag and the legacy lineup was terrible, holding it to a C rather than B.

Sources

Methodology & scope

Five dimensions are scored 0–100 and weighted equally: parts availability, schematic access, repairability, OEM pricing and software freedom. The letter scale is A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).

This assessment was last assessed Jun 9, 2026. Its assessment scope is Tablets and is not a claim about every device the maker ships.

The record does not supply a methodology version identifier. Read the published method, limitations and version history ↗

Manufacturer response

No manufacturer response is recorded for this assessment.

Five-factor breakdown

What makes up the grade

Parts Availability
82 / 100
Schematic Access
80 / 100
Repairability
78 / 100
OEM Pricing
62 / 100
Software Freedom
82 / 100

Grade history

No grade changes are recorded.

Corrections

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