Philips
Medical & mobility · Last assessed Jun 9, 2026
Read the scope and sources before applying this finding.
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The letter is the published assessment. Missing factor evidence is labeled; it does not become a zero.
Why this grade
Most strongly documented as repair-hostile. A jury found Philips's right-to-repair restrictions unlawful: it refused to provide documents, programs, and information needed to repair/maintain its imaging systems in a timely manner and refused to sell training to independent service organizations even when they offered to pay. Philips is repeatedly named as a leading OEM restricting access to manuals, parts, and diagnostic tools; an ISO (Image Technology Consulting) alleged a 2018 Philips software update locked it out of installing machines. On the consumer side, Philips Respironics' June 2021 Class I recall of millions of CPAP/BiPAP/ventilator units (PE-PUR foam) was handled entirely as OEM repair/replace, with no independent or owner repair pathway. Strong, name-specific evidence supports an F.
Sources
- TechNation: Philips' Right to Repair Restrictions Are Illegal, Jury Finds
- DOTmed: Inside one ISO's right-to-repair battle with a leading MR manufacturer (
- Philips Respironics Sleep & Respiratory Care recall (Class I, PE-PUR foam)
- Sleep Foundation: CPAP Recalls overview
- PIRG Hospital Repair Restrictions
Methodology & scope
Five dimensions are scored 0–100 and weighted equally: parts availability, schematic access, repairability, OEM pricing and software freedom. The letter scale is A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).
This assessment was last assessed Jun 9, 2026. Its assessment scope is Medical & mobility and is not a claim about every device the maker ships.
The record does not supply a methodology version identifier. Read the published method, limitations and version history ↗
Manufacturer response
No manufacturer response is recorded for this assessment.
What makes up the grade
- Parts Availability
- 20 / 100
- Schematic Access
- 15 / 100
- Repairability
- 15 / 100
- OEM Pricing
- 25 / 100
- Software Freedom
- 15 / 100
Grade history
No grade changes are recorded.
Corrections
Spotted an error, or have evidence we should weigh? Corrections are reviewed on the record.
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