Rivian
Automotive · Last assessed Jun 9, 2026
Read the scope and sources before applying this finding.
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The letter is the published assessment. Missing factor evidence is labeled; it does not become a zero.
Why this grade
Direct-sales EV maker with a tiny service network, but — unlike Tesla — it publishes a documented independent-repairer access program: register via aftersalessupport@rivian.com with a Business Account + Digital Access Agreement to get a free Parts Catalog, or paid tiers at $2,500/yr (Parts Catalog + Service Manual + online training) and $5,500/yr (adds Rivian Diagnostic 'RiDE' tools). It also partnered with ALLDATA to broaden professional repair access and does NOT mandate that all service occur at Rivian facilities (though the warranty can be voided by improper repair). Drags: no DIY/consumer service manuals or diagnostic tooling (critics argue this may violate several state R2R laws), steep pricing for full access, very limited parts supply and service network as a young low-volume OEM, and EV-typical high repair costs. Signed onto the 2023 R2R pact alongside Tesla. Lands at the F/D boundary; the documented, published access program places it just above Tesla.
Sources
Methodology & scope
Five dimensions are scored 0–100 and weighted equally: parts availability, schematic access, repairability, OEM pricing and software freedom. The letter scale is A (90–100), B (80–89), C (70–79), D (60–69), F (below 60).
This assessment was last assessed Jun 9, 2026. Its assessment scope is Automotive and is not a claim about every device the maker ships.
The record does not supply a methodology version identifier. Read the published method, limitations and version history ↗
Manufacturer response
No manufacturer response is recorded for this assessment.
What makes up the grade
- Parts Availability
- 64 / 100
- Schematic Access
- 63 / 100
- Repairability
- 61 / 100
- OEM Pricing
- 56 / 100
- Software Freedom
- 60 / 100
Grade history
No grade changes are recorded.
Corrections
Spotted an error, or have evidence we should weigh? Corrections are reviewed on the record.
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