Microsoft

Parts availability

75/100

Schematics

80/100

Repair friendliness

80/100

OEM pricing

60/100

Software locks

72/100

Dramatic turnaround: the original Surface Laptop scored iFixit 0/10, but the Surface Laptop 7 scores 8/10, with magnetic bottom plate, on-device 'Wayfinder' screw guides, day-one service manuals, sold spare parts, and publicly available SDT calibration software. PIRG graded Microsoft laptops B-. Negatives: a riveted keyboard, board shields that complicate display swaps, higher OEM part pricing, and lingering software-pairing on some components. Equal-weighted average lands high-C.

Parts availability

82/100

Schematics

80/100

Repair friendliness

78/100

OEM pricing

62/100

Software locks

82/100

Most improved tablet maker: iFixit documents a 'U-turn' from Surface Pro 5/6 = 1/10 (glued battery, soldered RAM/SSD) to Surface Pro 9 = 7/10 (later 8/10) and Surface Pro 11 = 8/10, the highest Surface score ever, with screwed-in (not glued) battery and accessible SSD. Microsoft publishes official service guides and sells genuine spare parts through the Microsoft Store and iFixit, with iFixit Fix Kits and tools. Minimal parts-pairing. Parts pricing is the main drag and the legacy lineup was terrible, holding it to a C rather than B.

Parts availability

54/100

Schematics

40/100

Repair friendliness

70/100

OEM pricing

58/100

Software locks

60/100

iFixit scored the Xbox Series X 7/10: all-standard T8 Torx fasteners (no security screws, unlike the PS5), a modular design allowing easy fan, optical-drive, PSU and wireless-board swaps, with the main deduction coming from software locks on some critical component repairs and an SSD that needs heavy disassembly. Edges out Sony on physical access (standard screws) and a more public corporate pro-repair posture (iFixit parts partnership on Surface, As-You-Sow repair commitment), but like Sony, Microsoft provides essentially no official Xbox parts or service manuals to consumers, so it still fails the right-to-repair axes despite good teardown hardware.